All digital products once processed online or when delivered to customer(s) email are not refundable. For any promotional product offered for free via survey or price draw are not refundable.


Users are advised to make sure that they check game specification before buying any PC games as we cannot exchange or refunds non-faulty PC games.  When a PC does not meet the requirements of a PC games, then the game is not deemed faulty.


Game Protection once purchased in not refundable


If you have any questions, please contact us by visiting this page on our website: support-ticket


Alternatively, you can reach us via email at