Privacy Policy
This Privacy Policy covers all information collected through the ELS group websites. It does not cover any information that you may give on other websites that either link to, or link from ELS or Related Sites.
We recommend that you review the privacy policies of all websites you visit. If you think we could be doing things better please visit the Contact section.
What is personal information?
Personal information means information that can either alone, or together with other information that is likely to come into our possession, identify you as an individual. Personal information does not include anonymised information.
What is the law governing this?
At the most basic level, the law in England and Wales requires that we adhere to eight principles. We have to make sure that all personal information you provide to us is:
- Fairly and lawfully processed
- Processed for limited purposes
- Adequate, relevant and not excessive
- Accurate and up to date
- Not kept for longer than is necessary
- Processed in line with your rights
- Secure
- Not transferred to other countries without adequate protection
Collecting & Processing
All the personal information that we collect is provided to us by you voluntarily – either by way of email or through any contact or signup forms. The information is only used to reply to your query or subscription services. Your information is not shared between any related sites. None of your personal information is displayed publicly.
Our Shop & Google Checkout
Our online shop collects information by our customers who have purchased goods through this website. However, all this information is governed by Google Checkout and therefore we stress the importance of clicking the following link to read about Google Checkout Privacy Policy
The address information sent to us when purchasing a product is only ever used for delivery requirements. We do not pass this information on to any third party companies.
Data Duration
We only ever keep your information for as long as strictly necessary. This relates to any information that allows us to reply to a contact query or when posting an order. We do not store ANY sensitive information in a database.
Disclosure to third parties
As previously stated – we do not pass on any information without your consent.
Analytics & Tracking on ELS
We do use a web statistics package to help us identify aggregate usage of the site (how many hits we get). This does not give us access to any information other than the area from which the user visited the website from and how they found the website (organic search, direct link, direct access).